Privacy Policy

Information We Collect

• Contact information: name, email address, phone number, mailing address
• Student information: child's name, date of birth, emergency contacts
• Account information: username, password (encrypted)
• Payment information: processed securely through third-party payment processors
• Communication records: emails and text messages sent through our platform

How We Use Your Information

• To manage swim lesson enrollments and scheduling
• To communicate with you about your child's lessons, schedule changes, and account updates
• To process payments and manage billing
• To send important notifications via email
• To send text message (SMS) notifications to parents who have voluntarily opted in
• To improve our services

Text Message (SMS) Communications

• Text message notifications are available as an optional communication channel. You may opt in by checking the SMS consent checkbox during registration
• Consent to receive text messages is not required to enroll in lessons or receive any services from Aqua Journey Swim School
• Message types include: lesson reminders, schedule updates, account notifications, and important announcements
• Message frequency: approximately 2–4 messages per month
• Message and data rates may apply depending on your mobile service plan
• You can opt out at any time by replying STOP to any text message
• Reply HELP for assistance
• We do not share, sell, or rent your mobile phone number to third parties for marketing purposes
• Your phone number is used solely for communication related to your child's swim lessons and account

Information Sharing

• We do not sell, trade, or rent your personal information to third parties
• We may share information with service providers who assist us in operating our platform (e.g., email delivery, SMS messaging, payment processing)
• We may disclose information if required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information. Account passwords are encrypted and we use secure connections for data transmission.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account by contacting us.

Children's Privacy

We collect student information (children's names and dates of birth) solely for the purpose of managing swim lesson enrollments. This information is provided by parents or guardians and is not collected directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Aqua Journey Swim School
Email: info@aquajourneyswimschool.com
Phone: (386) 676-9555